Frequently Asked Questions

Our Tour Center is located close to the trails on the West side of Sedona at 2900 W State Route 89A. This location allows us to get you on the trails faster so you can experience more beauty and adventure.

We’re open from 7 a.m. to 7 p.m. March through October and 7 a.m to 6 p.m. November through February, EVERY day of the year except Christmas Day, with scheduled tours leaving all day long.

We are 98 miles from Phoenix, with a drive time of about two hours. This is one of the most beautiful scenic drives in Arizona with the convenience of I-17. Elevation rises from 1,000 feet in Phoenix to 5,000 feet within two hours, with the flora and ecology changing every 15-20 miles; a SIGHT to be seen!

Along your way, you also pass by the Native American monuments of Montezuma’s Well and Montezuma’s Castle. It’s a spectacular, scenic journey prior to arriving at your majestic, magical destination in beautiful Sedona.

We are approximately 275 miles from Las Vegas, with a drive time of about 4.5 hours. This is a historic drive across Old Route 66 on I-40. You will have several choices of unique and colorful small towns where you may stop, shop, and view on the way.

One extra special stop is Williams, AZ, home to Grand Canyon Railway, a Red Rock Western Jeep Partner. Your journey then takes you through historic Flagstaff, AZ, and along 89A Oak Creek Canyon, home to the National State Park of Slide Rock.

We are 26 miles from Flagstaff, with a drive time of about 40 minutes. This breathtaking voyage is on 89A through Oak Creek Canyon, a national treasure. You pass by the State Park of Slide Rock and drive over the Guinness World Book of Records “most curved bridge.” The scenic road takes you through a treeline of seasonal foliage and rock sculptures that will take your breath away.

We highly recommend an advanced reservation. We will give you a confirmation, and you are all set for your first choice of tour and time. We also take walk-in reservations and are happy to try and accommodate any need you may have, but can not guarantee availability. Come on in, though. We ALWAYS do our BEST to accommodate everyone if you’re flexible on when your tour leaves, and usually, it works out just PERFECTLY for you.

Dress for the season; layers in winter and light clothing for summer. We also suggest comfortable traction tread shoes or tennis shoes, hats or visors, sunscreen, and sunglasses. Contact wearers may prefer to switch to glasses for the tour.

• Remember your phone or camera for pictures.
• Wear comfortable outdoor clothing.
• Wearing layers provides comfort in the changing high desert weather.
• Wear closed-toe walking shoes.
• On horseback rides, it’s mandatory to wear closed-toe shoes.
• Sunscreen, sunglasses, and a hat
• Water (no glass containers, please)
• Contact lens wearers may want to use glasses.
• For safety and comfort, we may ask for the height and weight of each guest.

You are welcome to bring food and drinks; however, we cannot allow glass containers or alcohol, and keep in mind that you will be on a bumpy ride.

Smoking and alcoholic beverages are not allowed during tours. We operate primarily on protected U.S. Forest Service Lands. We are very aware of our responsibility to protect our custodianship of these beautiful surroundings for generations to come and request cooperation and assistance from our customers in preserving our scenic wonderland.

We seat 5 or 6 plus your guide, depending on the trail you choose and the sizes of the people. With smaller children, you can keep your family of 7 together if that’s your desire.

No, it will just be your party! We only offer private tours to make you as comfortable as possible and make your experience as personal as possible.

We have On-Road Tours available for these exact situations! Try our Easy on the Asphalt or a gentle version of our Vortex Tour. We require a signed acknowledgment of risk from those who have serious back or neck problems, or other injuries. We do not take pregnant women under any circumstances.

Yes, the minimum age is three years old. Children under 16 years old must have an adult on the tour. We have car seats and booster seats available; please let us know in advance.

It’s cool to sometimes cold in the winter. In the summer, dress in light layers, and you’ll enjoy the primarily cool to balmy and sometimes comfortably warm weather in our open-air vehicles. The fresh outdoor air breezes are wonderful to take in any time of the year.

The showers in our area are usually very brief, but we do carry rain ponchos in the jeeps. If it becomes too wet, we reserve the right to reschedule your tour.

No, we will be in the U.S. National Forest. We have public restrooms behind our Jeep Tour Center and suggest you use those before leaving, and our guides are here to please if we need to accommodate someone’s needs.

The customary 15% to 20% gratuity is always appreciated if you enjoyed your tour, but it is entirely up to you. Our guides are here for your pleasure as their first and foremost priority, and it’s up to you to add any additional gratuity you feel is appropriate. For groups of 8 or more, a gratuity of 15% is added.

You will have the opportunity to get out of the jeep to stretch, explore and take great photos! Most tours have minimal walking. The complete descriptions on each tour page will tell you all about what each tour offers.

A credit card is required to complete your reservation. The full amount of the tour, including tax, will be charged to your credit card upon completion of your reservation.

You may cancel your reservation for any reason up to 48 hours prior to your reservation date with no charge.

If you need to cancel your reservation within 24 hours of your reservation date, you may select another date to schedule your tour based on availability. A refund will not be provided.

If you do not call to cancel or change your reservation and you do not arrive for your tour, the full amount of the tour will be charged to your credit card.

Should we need to cancel a tour due to weather, hazardous road conditions, or U.S. Forest Service requests, there will be no charge to your credit card.

A Day in The West Jeep Tours follows all Forest Service safety protocols and is permitted by the Coconino National Forest, preservation and information requirements including:

• • Public liability insurance
  • CPR/First Aid certification
  • Fire extinguishers and first aid kits
  • Regular vehicle inspections by our own full-time mechanics in our company-owned maintenance facility
  • Trail monitoring and maintenance

NOTE: A portion of every tour dollar is returned to the U.S.F.S. for preservation, administration, and public information.

• Tax and gratuity are not included in the price
• Group rates available for large groups – include a 15% built-in gratuity
• Open 7 days a week, all year round
• Check-in 30 min prior to the tour departure
• Comfortable traction shoes recommended
• Contact lens wearers may want to use sunglasses
• Wearing layers provides comfort for the changing high desert weather
• Tours are not recommended for persons with serious neck or back problems. Pregnant women are not allowed on jeeps; no exceptions.
• Tour availability subject to change without notice